1. Data we collect
Account details (name, email, country), task submissions and evidence you upload, payout details you provide for withdrawals, and technical data such as IP address, device identifier and sign-in times.
2. How we use it
To run your account, review submissions, pay rewards, process withdrawals, prevent fraud and duplicate accounts, provide support and send service notifications. We do not sell your personal data.
3. What businesses see
Businesses only see anonymized task results, such as answers and evidence linked to a random participant code and country. They never receive your name, email or payout details.
4. Emails and notifications
We send account, security, task and payment emails. You can switch most notification emails off in your notification preferences; security emails are always sent.
Our newsletters and announcements include an unsubscribe link, and contain a small image and tracked button link that tell us whether the email was opened or the button was clicked, so we can improve our messages.
5. Security
Passwords are hashed with industry-standard algorithms, sessions use secure HTTP-only cookies, connections are encrypted, and access to personal data is limited to authorised staff.
6. Retention
We keep personal data only as long as needed for the purposes above. Financial records are retained for the period required by law, even after account deletion.
7. Your rights
You can access, correct or request deletion of your personal data at any time from your profile or by contacting us. You may also have the right to object to processing or lodge a complaint with your local data-protection authority.
8. Cookies
We use essential cookies to keep you signed in and protect your account. We do not use advertising cookies.
9. Contact
Data controller: Rewardlance, Level 1, One Mayfair Place, Mayfair, London, W1J 8AJ, United Kingdom. Email info@rewardlance.com or use the Contact page for any privacy request.